As online learning continues to grow and become a dominant force in higher education, it is time for those of us who lead and support our institution’s online programs to take a hard look at how our institutions can do better. Our initial focus has been on the development of quality online courses. The more advanced among us have established separate and distinct outside-of-class student services geared toward the unique needs of online students. Although new technological advances can help us to improve our online courses and services, most of us can do a better job at developing and supporting our most critical resource—our online faculty. Join us for a discussion on how we can go beyond the initial LMS and course development “certification” training and into a culture of continual development and support of our online faculty.
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