Measuring Online Course Design Quality with Open Resource Metrics

Session Description
As institutions of all types increase their online offerings, the process of creating courses, whether a new course or an online version of one that already exists in a face-to-face format, can be underestimated in terms of the time, resources, and expertise required. Adding time and expense related to acquiring and using quality measurement instruments is often not an option for design teams working with compressed schedules and limited budgets. Fortunately there are a number of existing guidelines made available via Creative Commons (CC) licenses and other open access methods. The purpose of this session is to create an awareness of open source quality metrics that can readily assist course designers and faculty in the online course design and development process.

Objectives will include: a.) an introduction of a short list of open access rubrics, matrices, and checklists currently used in higher education to guide the design and development of online courses, b.) a comparison of the open instruments, c.) discussion with participants on experiences with open access rubrics, and d.) recommendations for moving forward from the presenters.

Session attendees will be asked to share their concerns, experiences, and recommendations as they relate to quality measures in the context of online course design. Participants will also be encouraged to participate in session and conference backchannel communication through the use of Twitter and designated hashtags.

Melissa Venable,, South Carolina, USA
Melissa_Venable_64Melissa A. Venable, PhD is an Education Writer for where she authors the Inside Online Learning blog. Her writing stems from a professional background in higher education, which includes experience as an instructional designer, online instructor, career counselor, and academic advisor at a range of public, private, and for-profit institutions. She earned her doctorate in Curriculum and Instruction – Instructional Technology from the University of South Florida. Join Melissa on Twitter ( and Google+. 
Amy Hilbelink, Laureate, Florida, USA
Amys linked in imageAmy Hilbelink, PhD is the Executive Director of Program Design – Health Sciences, Human Services, and Public Policy & Administration at Laureate Education in the Product Strategy, Innovation, and Development (PSID) Group. Amy was the Assistant Vice Chancellor for Online Academic Operations at Education Management Corporation (EDMC), one of the largest providers of private post-secondary education in North America. She also held leadership roles in the areas of academic strategies and development as well as curriculum development at Kaplan University. She earned her PhD from the University of South Florida, in Tampa Florida. Her degree is in Curriculum and Instruction, with an emphasis in Instructional Technology in healthcare education. Amy’s background includes work within traditional and for-profit institutions of higher education. Research interests include online academic quality initiatives, change management, regional and programmatic accreditation, project development and management.
You can find Amy on Twitter (, at

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2 Responses to Measuring Online Course Design Quality with Open Resource Metrics

  1. Melissa Venable April 21, 2014 at 5:07 am #

    We are looking forward to presenting this TCC session, and having you join our ongoing conversation about online course design and quality! How do you define or measure the quality level of an online course? Are quality considerations part of the design process?

  2. Melissa Venable April 22, 2014 at 11:15 am #

    Thank you for attending! Please keep the conversation about quality in online course design going. Don’t wait to retro-fit a class – plan for high quality from the beginning using a framework to guide the process.

    If you missed this session, you can view and download the slides here:

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